Privacy Policy

1. Privacy Policy

1.1 Who we are

Virtual Vanguard Ltd is a UK-registered company providing Amazon consulting and related business services. Our website is available at virtualvanguard.co.uk.

1.2 What information we collect

We may collect and process the following categories of information:

• contact details, such as name, business email address, phone number and company name;
• business information shared with us during enquiries, onboarding or service delivery;
• documents, reports, marketplace files, creative assets and other materials uploaded to shared Google Drive folders;
• meeting and scheduling information when a call is booked through Google Calendar or Google Meet;
• technical information generated when you visit our website, such as IP address, browser type, device information and basic usage data.

1.3 How we use your information

We use personal and business information to respond to enquiries, assess potential cooperation, deliver our services, communicate with clients, manage documents, arrange meetings, issue invoices, process payments, maintain business records and comply with legal obligations.

1.4 Google Drive document handling

Clients may upload requested materials to Google Drive folders managed by Virtual Vanguard Ltd. We may also upload documents, reports, creative assets or other materials that may be relevant to the client. These folders are private and are only shared with people who need access for the relevant business purpose. Access is limited to the minimum necessary, and uploaded materials are used only for providing or discussing our services.

1.5 Legal basis for processing

We process personal data under the UK GDPR and, where applicable, the EU GDPR. Depending on the situation, our legal basis may include taking steps before entering into a contract, performing a contract, complying with legal obligations, our legitimate interests in operating and improving our business, or consent where required.

1.6 Third-party service providers

We use trusted third-party providers to operate our business, including Google Workspace, Google Drive, Google Calendar, Google Meet, QuickFile, Wise, Cloudflare and GoDaddy. These providers may process data only as necessary for hosting, communication, document management, accounting, invoicing, payment handling, scheduling and domain-related services.

1.7 Payments and invoicing

Payments may be made by bank transfer or Wise. We process payment-related information only as necessary to manage invoices, confirm payments and keep accounting records.

1.8 Data retention

We retain personal and business information only for as long as necessary for the purpose for which it was collected, including service delivery, client communication, legal compliance, accounting, dispute prevention and legitimate business record keeping. Where data is no longer needed, we will delete, restrict or anonymise it where appropriate.

1.9 Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure. No online system is completely secure, but we aim to limit access, use secure third-party providers and handle business information carefully.

1.10 International transfers

Some service providers may process data outside the UK or the European Economic Area. Where this happens, we rely on appropriate safeguards, such as recognised transfer mechanisms or contractual protections offered by the relevant provider.

1.11 Your rights

Depending on your location and the applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, request data portability, withdraw consent where processing is based on consent, and lodge a complaint with a data protection authority.

1.12 Children

Our services are intended for businesses and individuals aged 18 or over. We do not knowingly provide services to children or collect personal data from children.

2. Website Terms of Service

2.1 Website use

This website provides general information about Virtual Vanguard Ltd and its services. By using this website, you agree to use it lawfully and not to interfere with its operation, security or availability.

2.2 Services

Virtual Vanguard Ltd provides Amazon consulting and related business services, including Amazon account management, PPC management, listing optimisation, product launch strategy, marketplace expansion, account audits, brand strategy, Amazon consulting and occasional content production, including images, texts, A+ content, infographics and Store-related materials.

The exact scope, deliverables, pricing, timelines and responsibilities are agreed individually with each client under a separate written agreement, proposal, statement of work or similar document. Nothing on this website creates a binding service contract or obligation to provide services.

2.3 Relationship with Amazon

Virtual Vanguard Ltd is an independent service provider and is registered on the Amazon Ads Partner Network. Registration on the Amazon Ads Partner Network does not create an agency, employment, legal partnership, joint venture or similar relationship between Virtual Vanguard Ltd and Amazon.

Virtual Vanguard Ltd is not affiliated with or endorsed by Amazon. Amazon and Amazon Ads names, trademarks, logos and other brand assets remain the property of Amazon and/or its affiliates and are used only as permitted under the applicable Amazon guidelines.

2.4 No public offer or guarantee

Information on this website is provided for general informational purposes only. It does not constitute a binding offer, professional legal or financial advice, or a guarantee of specific commercial results. Amazon marketplace performance may depend on many factors outside our control.

2.5 Intellectual property

Unless otherwise stated, the content, design, text, graphics, branding and materials on this website are owned by or licensed to Virtual Vanguard Ltd. You may not copy, reproduce, distribute or reuse website materials for commercial purposes without prior written permission.

2.6 Third-party links

This website may contain links to third-party websites or services. We are not responsible for the content, availability, privacy practices or terms of third-party websites.

2.7 Limitation of liability

To the maximum extent permitted by law, Virtual Vanguard Ltd is not liable for losses arising from use of this website, reliance on general website information, temporary unavailability, technical issues or third-party services. Nothing in these terms excludes liability where it cannot legally be excluded.

2.8 Governing law

These website terms are governed by the laws of England and Wales. Any disputes relating to this website will be subject to the courts of England and Wales, unless mandatory law provides otherwise.

3. Cookie Policy

Cookies are small files stored on your device by a website. Our website is currently designed to use only essential or technically necessary cookies where required for basic functionality, security, hosting or performance.

The website is currently hosted using Cloudflare’s free hosting infrastructure and the domain is managed through GoDaddy. These providers may process basic technical information required to deliver the website securely and reliably.

If we later add analytics, advertising pixels, remarketing tags or similar non-essential tracking technologies, we will update this policy and, where legally required, request your consent before using them.

You can usually disable or delete cookies through your browser settings. Blocking some cookies may affect website functionality.